Shipping policy

Shipping & Return Policy – Catlets.store

At Catlets.store, we are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

All orders are processed within 1–2 business days.
Delivery typically takes up to 7 business days from the date of dispatch.
Delivery times may vary slightly depending on your location and external factors such as holidays or courier delays.
Once your order is shipped, you will receive a confirmation message with tracking details (if available).

Return Policy

We offer a 5-day return policy from the date of delivery.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Returns requested after 5 days of delivery will not be accepted.
Certain items (such as clearance or personalized products) may not be eligible for return.

Return Process

To initiate a return, please contact us at contactcatlets@gmail.com with your order details.
Once your return request is approved, instructions for returning the item will be shared.
Refunds (if applicable) will be processed after we receive and inspect the returned item.

Contact Us
If you have any questions or concerns regarding your order, feel free to reach out:
📧 Email: contactcatlets@gmail.com

Thank you for shopping with Catlets.store!